04 / HELP CENTER
Here when
you need us.
A few useful answers to common questions. For account-specific help, use the support channel provided with your service.
How do I get connected?
Use the configuration details supplied by your provider. Import the profile into a compatible client and connect.
Which devices are supported?
Compatibility depends on the client application and protocol supplied with your plan.
Where can I find my account details?
Account and subscription details are managed through the client area or provider support.
Is the network map live?
No. The map is illustrative and is not a live operational dashboard.